Annual Attrition Rate
Total separations (voluntary + involuntary) over a year.
HR Metrics
113 operational metrics — the things organizations compute from their systems (attrition rate, engagement score, time-to-fill).
A metric is operationalized differently than a survey scale: a formula over operational data, not items reflecting a latent trait. Each metric links to the construct(s) it operationalizes, which is how operational measurement connects to the relationship network. See the explainer for the measurement model.
attrition
Annual Turnover Rate
The percentage of employees who leave a unit over a one-year period.
Collective Turnover Rate
Unit-/firm-level aggregate turnover; the predictor of org performance.
Cost of Turnover
The total cost incurred by the organization to replace employees who left during a period.
First-Year / New-Hire Attrition Rate
Share of new hires who leave within their first year.
High/Low Performer Turnover
Turnover rate segmented by employee performance category.
Impact of Loss Score
A rating of how detrimental a particular employee's departure would be to the organization.
Involuntary Turnover Rate
Share of employees terminated/laid off over a period.
Key Talent Turnover Rate
Voluntary turnover rate among high performers or employees in critical roles.
New Hire Turnover
The rate at which recently hired employees leave within an early-tenure window.
Regrettable Turnover
The percentage of separations deemed high-impact or undesirable to the organization.
Regrettable Turnover Rate
Voluntary loss of high performers / hard-to-replace talent.
Replacement Cost
The average cost to hire and fully onboard a replacement for one departed employee.
Retention Risk Score
A predictive score estimating an employee's likelihood of leaving the organization in the near future.
Team Turnover Rate
The rate at which employees leave a given team during a period.
Turnover Intention
An employee's self-reported conscious intent to leave the organization within a given time frame.
Turnover Rate
The percentage of employees who leave the organization during a given period.
Voluntary Turnover Rate
Share of employees who leave voluntarily over a period.
benefits
Benefits Spend Rate
The proportion of total compensation that is spent on employee benefits.
Benefits Utilization Rate
The percentage of eligible employees who use a particular benefit.
compensation
Bonus Pay Percentage
The share of total pay that is variable or incentive compensation.
Compa-Ratio
Compares an individual's salary to the midpoint of their job's pay range to gauge where they sit relative to the market rate for full competence.
Compensation Satisfaction Score
Survey measure of employees' satisfaction with their pay and benefits.
Green-Circle and Red-Circle Rates
Counts employees paid outside their salary range, either below the minimum (green-circle) or above the maximum (red-circle).
Internal Pay Equity
Analysis of pay differences across gender, ethnicity, or other protected classes, controlling for role and level.
Market Competitiveness Ratio
Compares an employee's or the organization's pay to the market median or target percentile for the role.
Pay Understanding Score
Survey measure of employees' perceived understanding of their compensation.
Range Penetration
Shows how far an individual's pay has progressed through the assigned salary range.
Relative Salary Position
An employee's pay relative to an external market reference point.
Salary Range Midpoint
The pay range assigned to a job based on job value and market data, whose midpoint represents the competitive market rate for fully competent performance.
Total Compensation Cost
The sum of all compensation spend for the organization over a period.
compliance
Audit Finding Rate
The rate of findings or violations raised during compliance audits and inspections of standard procedures.
Compliance and Ethics Adherence
The degree of adherence to ethical guidelines and regulatory requirements.
Compliance Rate
The share of cases or activities that adhere to regulatory, ethical, and internal-policy standards.
Documentation Accuracy Rate
The proportion of reviewed records found to be complete and free of errors in compliance audits.
Event Compliance Adherence
Adherence to regulatory and ethical standards during events.
Required Training Currency Rate
The percentage of employees whose mandatory or regulatory training is current and up to date.
diversity
Diversity Representation Rate
The share of the workforce belonging to a given demographic group, used to track workforce composition.
Gender Pay Gap
The percentage difference in average pay between male and female employees, used to surface pay inequity across the workforce.
Inclusion Index
A composite survey-based metric assessing the degree to which employees feel included and able to participate fully.
Inclusion Net Promoter Score (iNPS)
A single-question inclusion metric expressing the net share of employees who feel included.
Pay Equity Compa-Ratio by Demographic
Average pay levels and compa-ratios broken out by gender and ethnicity to monitor equitable pay practices across demographic groups.
Pay Parity Drift
The change in pay equity over time within an organization.
Representation in Key Roles
The percentage of women or underrepresented groups occupying key or leadership roles.
engagement
Absenteeism Rate
Unscheduled absence as a share of scheduled work time.
Employee Engagement Score
Aggregate engagement-survey score for a population.
Employee Net Promoter Score (eNPS)
An engagement metric based on employees' likelihood to recommend the company as a great place to work.
Employee Net Promoter Score (eNPS)
Likelihood-to-recommend net score from employees.
Employee Satisfaction Score
Survey measure of employees' contentment with job aspects such as pay and working conditions.
Employee Trust Score
Survey measure of trust levels in teams, leaders, and the organization over time.
Engagement Driver Scores
Survey scores on specific factors that drive overall employee engagement.
Engagement Participation Rate
The percentage of employees who complete the engagement survey or participate in engagement initiatives.
Interactional Justice Score
Survey measure of perceived fair and respectful treatment by authorities, including interpersonal and informational justice.
Job Satisfaction Score
Survey measure of employees' satisfaction with their job and workplace.
Justice Climate Score
The shared perception of fairness within a group or unit, aggregated from survey responses.
Lateness Rate
Frequency of tardiness.
Net Manager Score
Survey-based index of employees' satisfaction with the effectiveness of their direct manager.
Organizational Commitment Score
Survey measure of an employee's psychological attachment and loyalty to their organization across affective, continuance, and normative components.
Organizational Justice Scale
Survey measure of employees' perceptions of fairness in work rewards and processes.
Procedural Justice Score
Survey measure of perceived fairness of decision-making procedures, including consistency, bias suppression, and accuracy of information.
Work Basic Need Satisfaction Scale
Survey measure of the satisfaction of autonomy, competence, and relatedness needs at work.
Work Engagement Score
Survey measure of a positive, fulfilling work-related state of mind characterized by vigor, dedication, and absorption.
headcount
Average Tenure
The average length of service of current employees.
Live Org Shape Coverage
The percentage of organizational roles that have a clean, complete definition in the workforce census.
New Hire Rate
The percentage of the workforce added through new hires during a given period.
Span of Control
Average direct reports per manager.
Stability Index
The percentage of employees with more than one year of service.
hr_ops
HR Process Accuracy Rate
The percentage of employee data changes and paperwork completed without error and by deadline.
Time-to-Complete Key HR Processes
Elapsed time for an HR/Comp & Benefits team to complete a key recurring process such as the annual salary review cycle.
learning
Average Training Hours per Employee
Total training hours divided by the number of employees.
Certification Rate
The percentage of employees holding a given certification or who passed a training assessment.
Learning and Development Progress
Progress in building targeted skills, measured by training completion and improvement in review feedback.
Skill Gap Percentage
The gap between skills required by the organization and skills present in the workforce.
Time to Productivity
The average time for a new hire to reach expected productivity in role.
Training Completion Rate
The percentage of assigned trainings employees completed in a given timeframe.
Training Expense per Employee
The average amount spent on training per employee.
mobility
Internal Hire Rate
The percentage of open roles filled by existing employees moving internally.
Lateral Move Rate
The percentage of employees who changed roles at the same organizational level.
Succession Coverage Ratio
The proportion of key positions with at least one identified ready successor.
Time to Promotion
The average time employees take to be promoted from their last hire or promotion date.
performance
360-Degree Feedback Score
Average competency ratings derived from 360-degree feedback surveys.
Average Overtime per Employee
The average number of overtime hours worked per employee over a period.
Employee Utilization Rate
The percentage of available working time employees spend on billable or productive work.
Goal Completion Rate
The percentage of performance goals or OKRs achieved in a given period.
Human Capital ROI
A productivity metric showing the return generated for each unit of currency invested in employee pay.
Internal Mobility Rate
Share of roles filled by internal moves.
Overtime Rate
Overtime hours expressed as a share of regular hours worked.
Performance Rating Distribution
The spread of employee performance ratings across rating categories.
Promotion Rate
Share of employees promoted in a period.
Quality Assurance Score (QA)
Internal evaluation of an employee's case or ticket handling scored against a defined quality rubric.
Shrinkage Rate
Inventory loss attributable to employee theft/error (CWB proxy).
recruitment
Candidate Experience Score
Score derived from candidate surveys capturing satisfaction or likelihood to recommend the hiring process.
Cost per Hire
Total recruiting cost per hire.
Failed Hire Rate
The percentage of hires who quit or are terminated within their first year.
Hiring Cost
Total cost to recruit, hire, onboard, and train a new employee.
Offer Acceptance Rate
Share of offers accepted.
Quality of Hire
New-hire performance/ramp/retention composite.
Recruitment Cost
Total internal and external expenses incurred for recruiting during a period.
Time to Fill
Days from requisition open to offer accepted.
Time to Hire
Days from candidate entering pipeline to accept.
Vacancy Fill Rate
The percentage of open roles that were filled during the period.
retention
Career Development and Retention
The retention rate of function talent together with the rate of internal promotions within the function.
Employee Retention Rate
The percentage of employees who remain with the organization over a defined period.
Job Embeddedness
The totality of forces (links, fit, sacrifice) that attach an employee to their organization and community, reducing the likelihood of leaving.
Retention Rate
Share of employees retained over a period (inverse of attrition).
Talent Retention and Growth
The share of staff retained over a period, reflecting workforce stability and talent growth.
revenue
Revenue per Employee
Firm revenue divided by headcount (labor productivity proxy).
safety
Safety and Health Metrics (LTIFR)
The frequency of lost-time work-related injuries per million hours worked, capturing workplace safety performance.
Safety Audit Score
Score from workplace safety and housekeeping audits (e.g., 5S or safety inspection findings) assessing compliance with safety standards.
Safety Incident Count
The number of recordable safety incidents, including OSHA recordables and near misses, over a period.
Safety Incident Rate
Recordable safety incidents per exposure hours.
wellbeing
Absence Frequency
The average number of absence instances per employee in a period.
Employee Well-Being Index
A survey-based composite of wellness items capturing employee well-being, including burnout and work-life balance.
Programmatic access: /api/v1/metrics (filter by ?construct_id=, ?kind=, ?category=).