Span of Control

operationalpure operational · headcount · ratio · organization

Average direct reports per manager.

How it’s computed

Formula

individual contributors / managers

Measurement model

operational (a formula over systems data) — not a reflective survey scale; “reliability” here means data quality, not internal consistency

What it operationalizes

This is a pure operational metric — it has no single latent construct behind it; it stands as its own node, connected to programs and outcomes rather than to a psychometric scale.

Programmatic access: /api/v1/metrics/metric.span_of_control.