The link between burnout and job performance: a meta-analysis

verifiedrich profile · European Journal of Work and Organizational Psychology · 2023

Corbeanu, Andreea; Iliescu, Dragoș; Ion, Andrei; Spînu, Roxana

10.1080/1359432x.2023.2209320 · CrossRef: verified

How this was studied

paradigm: positivistpurpose: explanatory causaldesign: meta analytic synthesisidentification: nonetime: cross sectionaldata: quantitative survey

A meta-analytic synthesis — it pools many primary studies rather than running a single design, so there is no single-study diagram.

analysis: meta analysis · validity (validity): internal addressed · external addressed · construct addressed · statistical addressed · classifier confidence 0.9

What this article reports

The findings we extracted from this work, normalized into Principia’s relationship form (X → Y). Each feeds the synthesized models below.

burnoutoverall job performance

r = -0.23 · grade B · unverified

burnouttask performance

r = -0.16 · grade B · unverified

emotional exhaustiontask performance

r = -0.17 · grade A · unverified

Models this article informs

The meta-analytic priors this article contributes evidence to — its place in the broader synthesis.

In the authors’ words

The article’s own abstract.

This study addresses the link between burnout and job performance. Following a systematic literature review, 45 studies were selected based on the inclusion criteria: (1) set in an organizational environment, (2) including a measure of burnout, (3) including an objective or subjective measure of performance and (4) offering information concerning the link between burnout and job performance. A random-effects model yielded meta-analytic correlations of −.17 for exhaustion (k = 18019 aggregated participants), −.16 for depersonalization (k = 8561 aggregated participants) and −.23 for inefficacy (k = 7281 aggregated participants) and job performance. Four potential moderators were examined: the type of (1) performance measured, (2) performance report, (3) burnout measure, and (4) participant occupation. Our analyses indicate that the burnout measure exerted a moderating effect, but only with respect to exhaustion (r = −.19 for MBI; −.10 for OLBI), but not for depersonalization. Participant occupation was a significant moderator for exhaustion (r =-.21 for corporate roles; −.22 for customer-facing roles), depersonalization (r = −.28 for corporate roles; −.31 for customer-facing roles), and inefficacy (r = −.41 for corporate roles; −.23 for customer-facing roles). The type of performance measure and the type of performance report did not exert any significant moderating effects.

What the literature says about it

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10 supporting

Ancillary research

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