The effects of met expectations on newcomer attitudes and behaviors: A review and meta-analysis.
verifiedrich profile · Journal of Applied Psychology · 1992
Wanous, John P.; Poland, Timothy D.; Premack, Stephen L.; Davis, K. Shannon
How this was studied
A meta-analytic synthesis — it pools many primary studies rather than running a single design, so there is no single-study diagram.
What this article reports
The findings we extracted from this work, normalized into Principia’s relationship form (X → Y). Each feeds the synthesized models below.
met expectations → turnover intention
met expectations → voluntary turnover
met expectations → voluntary turnover
met expectations → turnover intention
Models this article informs
The meta-analytic priors this article contributes evidence to — its place in the broader synthesis.
met expectations predicts new hire retention
met expectations predicts turnover intention
met expectations predicts voluntary turnover
In the authors’ words
The article’s own abstract.
A review of research on the effects of met expectations for newcomers to organizations located 31 studies of 17,241 people. A meta-analysis found mean (corrected) correlations of .39 for job satisfaction and organizational commitment, .29 for intent to leave, .19 for job survival, and .11 for job performance. However, all of these mean correlations had significant between-studies variance. By using strict conformity with Porter and Steer's (1973) definition of met expectations, we identified a subset of studies that had nonsignificant between-studies variance for all correlations except job satisfaction. Furthermore, the mean correlations in these subgroups were very similar to those for the entire group. Future research should consider both the direction of the met expectations discrepancy (i.e., over- vs. underfulfillment) and alternative ways to measure organizational reality.
What the literature says about it
Attributed, open-access quotes from other works that cite this article, plus the citation-graph verdict tally. Corroborations and disputes, in one place — the honest-broker view.
supports “In a review of the effects of met job expectations for newcomers to organizations based on a meta-analysis of 31 studies, Wanous et al. (1992) found that met job expectations is correlated to newcomers’ job satisfaction, organizational commitment, intention to leave, job survival (quitting job) and…”
supports “Previous studies have reported that unmet job expectations causes low job satisfaction (Irving and Montes, 2009; Wanous et al., 1992), and eventually leads to high turnover intention (Proost et al.”
supports “This condition of unmet expectations is correlated to newcomers’ job satisfaction, organizational commitment, intention to leave, job survival (quitting job) and job performance (Wanous et al. 1992).”
Ancillary research
Neighbouring works in the citation graph around this article.
Assembled from Principia’s registry — bibliographic record, extracted effect sizes, the models they inform, and open-access citing literature.