The Antecedents and Outcomes of Public Service Motivation: A Meta-Analysis Using the Job Demands–Resources Model

verifiedrich profile · Behavioral Sciences · 2024

Tang, Hanyu; An, Shiwen; Zhang, Luoyi; Xiao, Yun; Li, Xia

10.3390/bs14100861 · CrossRef: verified

How this was studied

paradigm: positivistpurpose: explanatory causaldesign: meta analytic synthesisidentification: nonetime: cross sectionaldata: quantitative survey

A meta-analytic synthesis — it pools many primary studies rather than running a single design, so there is no single-study diagram.

analysis: meta analysis · validity (validity): internal addressed · external addressed · construct addressed · statistical addressed · classifier confidence 0.9

What this article reports

The findings we extracted from this work, normalized into Principia’s relationship form (X → Y). Each feeds the synthesized models below.

public service motivation psmorganizational commitment

r = 0.45 · k=27 · grade A · unverified

public service motivation psmorganizational citizenship behavior ocb

r = 0.55 · k=61 · grade A · unverified

public service motivation psmtask performance

r = 0.43 · k=22 · grade A · unverified

Models this article informs

The meta-analytic priors this article contributes evidence to — its place in the broader synthesis.

In the authors’ words

The article’s own abstract.

Understanding what drives public service motivation and its impacts is crucial for improving public sector performance. This meta-analysis synthesized the antecedents and outcomes of public service motivation based on the job demands-resources (JD-R) model. Incorporating 177 studies and 179 independent samples, with a total of 319 effect sizes, the results indicated the following: (1) Job resources and personal resources were positively related to public service motivation, while hindrance demands were negatively related to it. (2) Public service motivation had a positive relationship with overall job attitudes, job satisfaction, organizational commitment, and work engagement. It also had a positive relationship with overall job performance, in-role performance, and extra-role performance. (3) In terms of the antecedents, individualism/collectivism moderated the relationship between job resources and public service motivation, as well as the relationship between hindrance demands and public service motivation. As for the outcomes, individualism/collectivism moderated the relationship between public service motivation and both job attitudes and job performance. This study contributes to a comprehensive understanding of the antecedents and outcomes of public service motivation, offering valuable insights for future research and serving as a reference for theory development and practical application.

What the literature says about it

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Assembled from Principia’s registry — bibliographic record, extracted effect sizes, the models they inform, and open-access citing literature.