A Meta-Analysis of the Relationships Between Emotional Intelligence and Employee Outcomes
verifiedrich profile · Frontiers in Psychology · 2022
Doǧru, Çaǧlar
How this was studied
A meta-analytic synthesis — it pools many primary studies rather than running a single design, so there is no single-study diagram.
What this article reports
The findings we extracted from this work, normalized into Principia’s relationship form (X → Y). Each feeds the synthesized models below.
emotional intelligence ei → overall job performance
emotional intelligence ei → overall job performance
emotional intelligence ei → organizational citizenship behavior ocb
emotional intelligence ei → job satisfaction
emotional intelligence ei → organizational commitment
Models this article informs
The meta-analytic priors this article contributes evidence to — its place in the broader synthesis.
emotional intelligence ei correlates job satisfaction
emotional intelligence ei correlates organizational citizenship behavior ocb
emotional intelligence ei correlates organizational commitment
emotional intelligence ei correlates overall job performance
emotional intelligence ei predicts job satisfaction
emotional intelligence ei predicts organizational citizenship behavior ocb
emotional intelligence ei predicts organizational commitment
emotional intelligence ei predicts overall job performance
In the authors’ words
The article’s own abstract.
Emotional intelligence is an emerging field since the 1990s due to its important outcomes for employees. This study is a psychometric meta-analysis examining the links between emotional intelligence and organizational commitment, organizational citizenship behavior, job satisfaction, job performance, and job stress of employees. In this meta-analysis, carefully selected studies on emotional intelligence since the origin of the concept in 1990 were included along with studies examining its outcomes. For this analysis, three streams of emotional intelligence, consistent with previous meta-analyses, were considered: ability, self-report, and mixed emotional intelligence. This meta-analysis is an attempt to add to the literature by analyzing the relationships between emotional intelligence and selected employee outcomes over a period of time beginning in 1990. The three streams of emotional intelligence were separately analyzed to examine their relationship with employee outcomes. These outcomes were included in the study based on select research studies. Our study results showed that emotional intelligence and its three streams were positively related to organizational commitment, organizational citizenship behavior, job satisfaction, and job performance and negatively related to job stress.
What the literature says about it
Attributed, open-access quotes from other works that cite this article, plus the citation-graph verdict tally. Corroborations and disputes, in one place — the honest-broker view.
supports “Emotional intelligence also helps buffer stress and maintain wellbeing in volatile conditions (Kotsou et al., 2019; Doğru, 2022), supporting adaptive performance in complex work environments (Sharma, 2024; Nguyen et al., 2023).”
supports “Doǧru (2022) conducted a study to investigate the relationships between leader emotional intelligence, organizational commitment, organizational citizenship behaviour, managerial job satisfaction, and job performance.”
supports “A recent meta-analysis also demonstrated that Perceived Emotional Intelligence is positively related to organizational commitment, organizational citizenship behavior, job satisfaction, and job performance, while negatively related to job stress (Do ǧ ru, 2022).”
supports “A recent meta-analysis also demonstrated that Perceived Emotional Intelligence is positively related to organizational commitment, organizational citizenship behavior, job satisfaction, and job performance, while negatively related to job stress (Do ǧ ru, 2022).”
supports “Doǧru (2022) conducted a study to investigate the relationships between leader emotional intelligence, organizational commitment, organizational citizenship behaviour, managerial job satisfaction, and job performance.”
supports “Doǧru (2022) conducted a study to investigate the relationships between leader emotional intelligence, organizational commitment, organizational citizenship behaviour, managerial job satisfaction, and job performance.”
supports “Furthermore, a recent meta-analysis conducted by Dogru (2022) provided further evidence supporting the positive relationship between emotional intelligence and organizational commitment.”
supports “Similarly, emotional intelligence has been shown via meta-analysis to correlate with employee outcomes (e.g., job performance, reduced stress) [46,47].”
supports “…relationship between leader emotional intelligence and employee job performance is consistent with previous research, which has shown that organizational emotional climate moderates the relationship between leader emotional intelligence and employee job performance (Doǧru 2022; Lee et al. 2023).”
Ancillary research
Neighbouring works in the citation graph around this article.
- 10.3389/fpsyg.2025.1701703
- 10.20525/ijrbs.v13i5.3447
- 10.1080/20421338.2024.2397172
- 10.3389/fpsyg.2024.1285853
- 10.1080/2331186x.2024.2312031
- 10.3390/healthcare13243277
Assembled from Principia’s registry — bibliographic record, extracted effect sizes, the models they inform, and open-access citing literature.