Toward a Further Understanding of the Relationships Between Perceptions of Support and Work Attitudes
verifiedrich profile · Group & Organization Management · 2008
Ng, Thomas W. H.; Sorensen, Kelly L.
How this was studied
A meta-analytic synthesis — it pools many primary studies rather than running a single design, so there is no single-study diagram.
What this article reports
The findings we extracted from this work, normalized into Principia’s relationship form (X → Y). Each feeds the synthesized models below.
colleague support → turnover intention
perceived supervisor support → organizational commitment
supervisor support ss → job satisfaction
supervisor support ss → turnover intention
perceived supervisor support → job satisfaction
perceived supervisor support → turnover intention
Models this article informs
The meta-analytic priors this article contributes evidence to — its place in the broader synthesis.
colleague support predicts job satisfaction
colleague support predicts turnover intention
perceived supervisor support predicts job satisfaction
perceived supervisor support predicts organizational commitment
perceived supervisor support predicts turnover intention
supervisor support ss predicts job satisfaction
supervisor support ss predicts turnover intention
In the authors’ words
The article’s own abstract.
This study (a) compared the effect of perceived supervisor support (PSS) and perceived coworker support (PCS) on work attitudes; (b) examined the moderating role of gender, tenure, and job type in the support—attitude relationship; and (c) tested a theoretical model hypothesizing relationships among PCS, PSS, perceived organizational support, and work attitudes. In a meta-analysis, PSS was found to be more strongly related to job satisfaction (.52 vs. .37), affective commitment (.48 vs. .28), and turnover intention (—.36 vs. —.19) than was PCS. Further, job type (customer-contact vs. non-customer-contact jobs) was found to be a significant moderator. Finally, the proposed model received empirical support. Different forms of support were closely related to work attitudes and to each other. Implications for research on social support are discussed.
What the literature says about it
Attributed, open-access quotes from other works that cite this article, plus the citation-graph verdict tally. Corroborations and disputes, in one place — the honest-broker view.
supports “In fact, in their meta-analysis, Ng and Sorensen (2008) demonstrated a stronger relationship between supervisor support and employees’ increased job satisfaction, increased affective commitment, and lowered turnover intention as compared to their coworker support.”
supports “In fact, in their meta-analysis, Ng and Sorensen (2008) demonstrated a stronger relationship between supervisor support and employees’ increased job satisfaction, increased affective commitment, and lowered turnover intention as compared to their coworker support.”
supports “The results of this study support the previous studies by Ng and Sorensen (2008), Ibrahim (2012), Kula and Guler (2014), Tang et al. (2014), Fung et al. (2015), and Gok et al. (2015), which found that supervisor support is positively related to job satisfaction.”
supports “In fact, in their meta-analysis, Ng and Sorensen (2008) demonstrated a stronger relationship between supervisor support and employees’ increased job satisfaction, increased affective commitment, and lowered turnover intention as compared to their coworker support.”
disputes “The results of meta-analysis by Ng and Sorensen (2008) showed that the perception of supervisor support is related to positive work attitudes (job satisfaction, affective commitment, and intention to stay) compared to the perception of colleague support.”
disputes “The results of meta-analysis by Ng and Sorensen (2008) showed that the perception of supervisor support is related to positive work attitudes (job satisfaction, affective commitment, and intention to stay) compared to the perception of colleague support.”
supports “The results of meta-analysis by Ng and Sorensen (2008) showed that the perception of supervisor support is related to positive work attitudes (job satisfaction, affective commitment, and intention to stay) compared to the perception of colleague support.”
supports “The results of this study support the previous studies by Ng and Sorensen (2008), Ibrahim (2012), Kula and Guler (2014), Tang et al. (2014), Fung et al. (2015), and Gok et al. (2015), which found that supervisor support is positively related to job satisfaction.”
supports “The results of meta-analysis by Ng and Sorensen (2008) showed that the perception of supervisor support is related to positive work attitudes (job satisfaction, affective commitment, and intention to stay) compared to the perception of colleague support.”
supports “In fact, in their meta-analysis, Ng and Sorensen (2008) demonstrated a stronger relationship between supervisor support and employees’ increased job satisfaction, increased affective commitment, and lowered turnover intention as compared to their coworker support.”
supports “The results of meta-analysis by Ng and Sorensen (2008) showed that the perception of supervisor support is related to positive work attitudes (job satisfaction, affective commitment, and intention to stay) compared to the perception of colleague support.”
supports “The results of meta-analysis by Ng and Sorensen (2008) showed that the perception of supervisor support is related to positive work attitudes (job satisfaction, affective commitment, and intention to stay) compared to the perception of colleague support.”
Ancillary research
Neighbouring works in the citation graph around this article.
- 10.5093/jwop2020a12
- 10.1177/1558689814557132
- 10.52017/001c.74451
- 10.5267/j.msl.2020.3.009
- 10.1007/s10433-016-0362-7
- 10.1108/jices-05-2017-0031
Assembled from Principia’s registry — bibliographic record, extracted effect sizes, the models they inform, and open-access citing literature.