A meta‐analysis of emotional intelligence and work attitudes
verifiedrich profile · Journal of Occupational and Organizational Psychology · 2016
Miao, Chao; Humphrey, Ronald H.; Qian, Shanshan
How this was studied
A meta-analytic synthesis — it pools many primary studies rather than running a single design, so there is no single-study diagram.
What this article reports
The findings we extracted from this work, normalized into Principia’s relationship form (X → Y). Each feeds the synthesized models below.
emotional intelligence ei → organizational commitment
emotional intelligence ei → job satisfaction
Models this article informs
The meta-analytic priors this article contributes evidence to — its place in the broader synthesis.
emotional intelligence ei correlates job satisfaction
emotional intelligence ei correlates organizational commitment
emotional intelligence ei predicts job satisfaction
emotional intelligence ei predicts organizational commitment
emotional intelligence ei predicts turnover intention
In the authors’ words
The article’s own abstract.
Our meta‐analysis of emotional intelligence ( EI ) demonstrates that: First, all three types of EI are significantly related to job satisfaction (ability EI : = .08; self‐report EI : = .32; and mixed EI : = .39). Second, both self‐report EI and mixed EI exhibit modest yet statistically significant incremental validity (Δ R 2 = .03 for self‐report EI and Δ R 2 = .06 for mixed EI ) and large relative importance (31.3% for self‐report EI and 42.8% for mixed EI ) in the presence of cognitive ability and personality when predicting job satisfaction. Third, we found mixed support for the moderator effects (i.e., emotional labour demand of jobs) for the relationship between EI and job satisfaction. Fourth, the relationships between all three types of EI and job satisfaction are mediated by state affect and job performance. Fifth, EI significantly relates to organizational commitment (self‐report EI : = .43; mixed EI : = .43) and turnover intentions (self‐report EI : = −.33). Sixth, after controls, both self‐report EI and mixed EI demonstrate incremental validity and relative importance (46.9% for self‐report EI ; 44.2% for mixed EI ) in predicting organizational commitment. Seventh, self‐report EI demonstrates incremental validity and relative importance (60.9%) in predicting turnover intentions. Practitioner points Employees with higher emotional intelligence (EI) have higher job satisfaction, higher organizational commitment, and lower turnover intentions. Adding EI measures to the set of personality and cognitive measures currently being used can improve the ability to assess employee job satisfaction, organizational commitment, and turnover intentions. EI improves job satisfaction by helping employees reduce negative feelings, by increasing positive feelings, and/or by improving job performance. To produce productive and satisfied workers, organizations should incorporate EI in employee recruitment, training, and development programmes.
What the literature says about it
Attributed, open-access quotes from other works that cite this article, plus the citation-graph verdict tally. Corroborations and disputes, in one place — the honest-broker view.
supports “Emotional intelligence is positively correlated with a number of leadership traits, including leadership effectiveness, job satisfaction, as well as job performance (Miao, Humphrey, & Qian, 2017).”
Ancillary research
Neighbouring works in the citation graph around this article.
Assembled from Principia’s registry — bibliographic record, extracted effect sizes, the models they inform, and open-access citing literature.