A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR
verifiedrich profile · Personnel Psychology · 1995
ORGAN, DENNIS W.; RYAN, KATHERINE
How this was studied
A meta-analytic synthesis — it pools many primary studies rather than running a single design, so there is no single-study diagram.
What this article reports
The findings we extracted from this work, normalized into Principia’s relationship form (X → Y). Each feeds the synthesized models below.
organizational commitment → organizational citizenship behavior ocb
job satisfaction → organizational citizenship behavior ocb
Models this article informs
The meta-analytic priors this article contributes evidence to — its place in the broader synthesis.
helping behavior predicts job satisfaction
job satisfaction correlates organizational citizenship behavior ocb
job satisfaction predicts organizational citizenship behavior ocb
organizational commitment predicts organizational citizenship behavior ocb
In the authors’ words
The article’s own abstract.
A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB). The relationship between job satisfaction and OCB is stronger than that between satisfaction and in‐role performance, at least among nonmanagerial and nonprofessional groups. Other attitudinal measures (perceived fairness, organizational commitment, leader supportiveness) correlate with OCB at roughly the same level as satisfaction. Dispositional measures do not correlate nearly as well with OCB (with the exception of conscientiousness). The most notable moderator of these correlations appears to be the use of self‐ versus other‐rating of OCB; self‐ratings are associated with higher correlations, suggesting spurious inflation due to common method variance, and much greater variance in correlation. Differences in subject groups and work settings do not account for much variance in the relationships. Implications are noted for theory, practice, and strategies for future research on OCB.
What the literature says about it
Attributed, open-access quotes from other works that cite this article, plus the citation-graph verdict tally. Corroborations and disputes, in one place — the honest-broker view.
disputes “Employee satisfaction is not effective contribution in employee performance but there is citizenship behavior of employee [7].”
supports “Indeed, meta-analyses have clearly established that job satisfaction is positively related to both in-role behavior and extra-role behavior (Organ and Ryan, 1995; Judge et al., 2001; LePine et al., 2002; Harrison et al., 2006; Ng et al., 2009).”
supports “…with job satisfaction and organizational commitment (Bateman & Organ, 1983; Fahr et al, 1990; Iaffaldano & Muchinsky, 1985; Lui & Cohen, 2010; Organ & Ryan, 1995; Podsakoff et al, 2000; Puffer, 1987) and provide as explanation for these findings that employees with altruistic behavior create…”
Ancillary research
Neighbouring works in the citation graph around this article.
Assembled from Principia’s registry — bibliographic record, extracted effect sizes, the models they inform, and open-access citing literature.