A meta-analysis of experienced incivility and its correlates: Exploring the dual path model of experienced workplace incivility.

verifiedrich profile · Journal of Occupational Health Psychology · 2022

Chris, Alexandra C.; Provencher, Yannick; Fogg, Cody; Thompson, Serena C.; Cole, Ashley L.; Okaka, Obehi; Bosco, Frank A.; González-Morales, M. Gloria

10.1037/ocp0000326 · CrossRef: verified

How this was studied

paradigm: positivistpurpose: explanatory causaldesign: meta analytic synthesisidentification: nonetime: cross sectionaldata: quantitative survey

A meta-analytic synthesis — it pools many primary studies rather than running a single design, so there is no single-study diagram.

analysis: meta analysis · validity (validity): internal unclear · external addressed · construct addressed · statistical addressed · classifier confidence 0.85

What this article reports

The findings we extracted from this work, normalized into Principia’s relationship form (X → Y). Each feeds the synthesized models below.

workplace incivilityburnout

r = 0.44 · k=21 · grade A · unverified

workplace incivilityturnover intention

r = 0.35 · k=65 · grade A · unverified

workplace incivilityjob satisfaction

r = -0.44 · k=69 · grade A · unverified

Models this article informs

The meta-analytic priors this article contributes evidence to — its place in the broader synthesis.

In the authors’ words

The article’s own abstract.

The present study proposes and examines a theoretical Dual Path Model of Experienced Workplace Incivility using meta-analytic relationships (k = 246; N = 145, 008) between experienced incivility and frequent correlates. The stress-induced mechanism was supported with perceived stress mediating the meta-analytical relationship between experienced incivility and occupational health (i.e., emotional exhaustion and somatic complaints). The commitment-induced mechanism was also supported with affective commitment to the organization mediating the relationship between experienced incivility and organizational correlates (i.e., job satisfaction and turnover intentions). However, these paths were not able to explain the strong relationship between experienced and enacted workplace incivility. Moderating analysis revealed that the experienced-enactment link is stronger between coworkers, in comparison to incivility experienced from supervisors; experienced incivility is more strongly related to organizational correlates, when incivility is enacted by supervisors in comparison to coworkers, and in human service samples when compared to samples comprised of mixed occupations. We discuss theoretical and practical implications as well as directions for future research. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

What the literature says about it

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4 supporting

Ancillary research

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