A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings
verifiedrich profile · Organizational Behavior and Human Decision Processes · 1985
Jackson, Susan E; Schuler, Randall S
What this article reports
The findings we extracted from this work, normalized into Principia’s relationship form (X → Y). Each feeds the synthesized models below.
role ambiguity → turnover intention
role ambiguity → job satisfaction
Models this article informs
The meta-analytic priors this article contributes evidence to — its place in the broader synthesis.
role ambiguity predicts job satisfaction
role ambiguity predicts turnover intention
role conflict predicts job satisfaction
What the literature says about it
Attributed, open-access quotes from other works that cite this article, plus the citation-graph verdict tally. Corroborations and disputes, in one place — the honest-broker view.
supports “Moreover, research has shown that role ambiguity consistently relates to individuals’ depression, burnout, and lowered job satisfaction (e.g., Jackson and Schuler, 1985; Schmidt et al., 2014).”
supports “Similarly, Jackson and Schuler (1985) conducted a meta-analysis on approximately 200 studies and found that role ambiguity and role conflict cause low job satisfaction, stress, low commitment, intention to leave, absenteeism, and low job performance.”
supports “Likewise, it has been shown that role ambiguity and role conflict also lead to decreased job satisfaction (Jackson & Schuler, 1985).”
supports “Similarly, Jackson and Schuler (1985) conducted a meta-analysis on approximately 200 studies and found that role ambiguity and role conflict cause low job satisfaction, stress, low commitment, intention to leave, absenteeism, and low job performance.”
supports “Meta-analytic evidence shows that conflicting and ambiguous roles correlate with low job satisfaction and low health [18], corroborating the role theory, which states that role conflict and role ambiguity will lead to job dissatisfaction and anxiety [19].”
supports “Similarly, Jackson and Schuler (1985) conducted a meta-analysis on approximately 200 studies and found that role ambiguity and role conflict cause low job satisfaction, stress, low commitment, intention to leave, absenteeism, and low job performance.”
supports “Likewise, it has been shown that role ambiguity and role conflict also lead to decreased job satisfaction (Jackson & Schuler, 1985).”
Ancillary research
Neighbouring works in the citation graph around this article.
- 10.1111/joms.12539
- 10.18089/tms.2021.170104
- 10.17161/jas.v5i2.7572
- 10.3390/ijerph16010025
- 10.1016/j.sbspro.2013.06.631
- 10.7249/rr2979
- 10.1080/1177083x.2009.9522441
Assembled from Principia’s registry — bibliographic record, extracted effect sizes, the models they inform, and open-access citing literature.