Instruments

959 instruments · showing 401450

SERVQUAL

Parasuraman, Zeithaml & Berry · 22 items

Measures: VAR_000652

Social Self-Esteem (SSE)

Ziller, Hagey, Smith, and Long (1969)

Measures: Social self-esteem, Self-esteem derived from social interaction and exchange

Supervisory and Peer Leadership

Taylor and Bowers, 1972

Measures: Supervisory Support, Supervisory Goal Emphasis, Supervisory Work Facilitation, Supervisory Interaction Facilitation

Taking Charge

Morrison and Phelps (1999) · 10 items

Measures: VAR_000215

Task-Goal Attributes

Steers, 1973

Measures: Participation in Goal Setting, Feedback on Goal Effort, Peer Competition, Goal Specificity

The Alienation Test

Maddi, Kobasa, & Hoover (1979)

Measures: Alienation, Powerlessness, Adventurousness, Nihilism