Handbook of Organization Measurement
Trust in leader
construct.trust_in_leader
How it’s measured operationally
Beyond survey measurement, this construct is also tracked as an operational metric from records:
Survey measure of trust levels in teams, leaders, and the organization over time.
Mean of trust item scores · score§2The established instruments
What the field already uses — named and cited, not reproduced (item wording is copyrighted and withheld pending clearance).
- Trust for Management Scale (Ability, Benevolence, Integrity, Trust) — Mayer & Davis (1999); model: Mayer, Davis & Schoorman (1995)
§3The math on what we know
Synthesized priors from the live registry: pooled r, studies (k), total N, top study grade, and heterogeneity. Rows flagged for heterogeneity or single-study evidence are directional, not settled — read them as a central tendency.
What drives trust in leader
| Predictor | r | k | N | Grade | Confidence |
|---|---|---|---|---|---|
| Servant Leadership | +0.71 | 1 | 1,886 | B | single study |
| Transformational Leadership | +0.67 | 1 | 9,491 | A | single study |
| Ethical Leadership | +0.66 | 1 | 4,105 | B | single study |
What trust in leader predicts
| Outcome | r | k | N | Grade | Confidence |
|---|---|---|---|---|---|
| Organizational Citizenship Behavior OCB | +0.27 | 1 | 3,002 | A | single study |
§4As a model node
Where trust in leader sits when you drop it into a model — what feeds it, what it moves. Read left to right as a small, actionable causal claim.
Inputs (drivers)
- Servant Leadership+0.71
- Transformational Leadership+0.67
- Ethical Leadership+0.66
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Trust in leader
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Outputs (outcomes)
- Organizational Citizenship Behavior OCB+0.27