Handbook of Organization Measurement
Collective Turnover
construct.collective_turnover
§1How it’s measured
This is a behavioral construct — an event recorded in HR systems, not a self-report. It is measured as an operational metric with a formula, not a questionnaire; a Likert scale here would be a category error.
Unit-/firm-level aggregate turnover; the predictor of org performance.
unit separations / unit headcount · rateThe rate at which employees leave a given team during a period.
(Team leavers ÷ Average team headcount) × 100 · percentage§3The math on what we know
Synthesized priors from the live registry: pooled r, studies (k), total N, top study grade, and heterogeneity. Rows flagged for heterogeneity or single-study evidence are directional, not settled — read them as a central tendency.
What collective turnover predicts
| Outcome | r | k | N | Grade | Confidence |
|---|---|---|---|---|---|
| Customer Satisfaction | −0.15 | 2 | 4,270 | A | coherent |
| Organizational Performance | −0.09 | 2 | 145,009 | A | I²≈1.00 |
| Business Unit Performance | −0.03 | 1 | 24,943 | A | single study |
| Labor Productivity | −0.03 | 1 | 58,587 | A | single study |