7 it is most important to have the participation of everybody in making decisions regardless of their knowledge of the issues involvedCITM_f3ae291332da · 1 source variant
8 its always better to try to talk people into doing things rather than give them straight out ordersCITM_966752c4338d · 1 source variant
9 theres generally a good reason for every rule and regulation in public service departmentsCITM_52f7673bf9ee · 1 source variant